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Evaluation of management information systems: A study at a further education and training college

Visser, M; Van Biljon, J; Herselman, M

Abstract:
Management information systems (MIS) are pivotal in the efficient and effective running of Further Education and Training (FET) colleges. Therefore, the evaluation of MIS success is an essential spoke in the wheel of FET college success. Based on an extensive literature review it was concluded that no MIS success evaluation model for FET colleges in South Africa exists. The main objective was to propose a MIS evaluation model and evaluation tool questionnaire), and verify the model empirically by evaluating the MIS at a selected FET college. The supporting objectives were firstly, to identify the most appropriate MIS evaluation models from literature. Secondly, to propose a MIS evaluation model for FET colleges based on the literature. Thirdly, to develop the evaluation tool (questionnaire) based on these models. Fourthly, to capture and analyse data from one FET college, in order to evaluate the performance of the MIS at the college. The final supporting objective was to evaluate the proposed model by triangulating the findings from the survey with the findings from the interviews.Results from the empirical testing of the newly designed evaluation tool were used to refine the initial model. The qualitative data capturing and analysis added value in explaining and contextualising the quantitative findings.

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Document Title: Evaluation of management information systems: A study at a further education and training college
Journal: SA Journal of Information Management
Volume: 15
Issue: 1
No. of Pages: 531-539


Document Type:Journal Article (Peer Reviewed)
Subject Area:Teaching and Learning
Country:South Africa
Keywords:ICT (Information & Communication Technology), Information Management, Management Information Systems, Management Tool


File Size:739 KB
Rights:The Authors
Date Added:27 March 2013


Visser, M., Van Biljon, J. & Herselman, M., 2013, ‘Evaluation of management information systems: A study at a Further Education and Training college’, SA Journal of Information Management 15(1), Art. #531, 8 pages. http://dx.doi.org/10.4102/sajim.15i1.531