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Knowledge Management Technologies and Organizational Business Processes: Integration for Business Delivery Performance.

Asifiwe, Collins Gyavira Rubanju

Abstract:
The concept of knowledge management is not new in information systems practice and research. However, with changes in the business environment, there is need to provide business executives and scholars with pragmatic understanding about integrating knowledge management strategy and technologies in business processes for successful performance. The paper is based mainly on theory, literature review and borrows practical examples of knowledge management theories of technology push and strategy pull in trying to understand business performance. It is found out that knowledge management together with mindful application of the business technology is important for performance in organizations. However, application and massive investment in sophisticated technology is not a prerequisite to organizational performance. Human capital with effective use of the available technologies could play a more important role in growth and performance of any organization.

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Document Title: Knowledge Management Technologies and Organizational Business Processes: Integration for Business Delivery Performance.
Institution: Makerere University
City and Country: Kampala, Uganda


Date:2008
Document Type:Paper (Not Peer Reviewed)
Subject Area:Contributory Studies and Research Approaches
Country:Uganda
Keywords:Knowledge Management, Knowledge Production, ICT (Information & Communication Technology)


File Size:102 KB
Rights:Self archived
Date Added:30 April 2009


Asifiwe, Collins Gyavira Rubanju (2008). Knowledge Management Technologies and Organizational Business Processes: Integration for Business Delivery Performance. Makerere University, Kampala.