Warning: session_start(): open(/tmp/sess_8dc459206044d2037318496a95428717, O_RDWR) failed: Read-only file system (30) in /srv/www/htdocs/cshe/classes/core/engine_class_inc.php on line 802

Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /srv/www/htdocs/cshe/classes/core/engine_class_inc.php:802) in /srv/www/htdocs/cshe/classes/core/engine_class_inc.php on line 802

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /srv/www/htdocs/cshe/classes/core/engine_class_inc.php:802) in /srv/www/htdocs/cshe/classes/core/engine_class_inc.php on line 802

Warning: Cannot modify header information - headers already sent by (output started at /srv/www/htdocs/cshe/classes/core/engine_class_inc.php:802) in /srv/www/htdocs/cshe/classes/core/engine_class_inc.php on line 675

Warning: Cannot modify header information - headers already sent by (output started at /srv/www/htdocs/cshe/classes/core/engine_class_inc.php:802) in /srv/www/htdocs/cshe/classes/core/engine_class_inc.php on line 676

Warning: Cannot modify header information - headers already sent by (output started at /srv/www/htdocs/cshe/classes/core/engine_class_inc.php:802) in /srv/www/htdocs/cshe/classes/core/engine_class_inc.php on line 677

Warning: Cannot modify header information - headers already sent by (output started at /srv/www/htdocs/cshe/classes/core/engine_class_inc.php:802) in /srv/www/htdocs/cshe/classes/core/engine_class_inc.php on line 678

Warning: Cannot modify header information - headers already sent by (output started at /srv/www/htdocs/cshe/classes/core/engine_class_inc.php:802) in /srv/www/htdocs/cshe/classes/core/engine_class_inc.php on line 679

Warning: Cannot modify header information - headers already sent by (output started at /srv/www/htdocs/cshe/classes/core/engine_class_inc.php:802) in /srv/www/htdocs/cshe/templates/page/default_page_tpl.php on line 1
African Higher Education Research Online - Mechanics of dispute resolution for managers of tertiary education institutions: a training manual

   

Comments

Comment on the Resource   Post a comment on this item

Statistics

This resource has been visited 473 times

This resource has been downloaded 26 times

Mechanics of dispute resolution for managers of tertiary education institutions: a training manual

Effah, Paul; Mensa-Bonsu, Henrietta J.A.N

Abstract:
This manual complements the publication on "conflict management and resolution skills for managers of tertiary education institutions" and discusses the curative aspects of conflict management and resolution.  The volume is divided into three parts, namely Negotiation, Mediation and Dealing with the Media.  This Manual discusses, in particular, negotiation and mediation mechanisms that might be employed in dispute management, as are the various choices that may be open to the parties to a dispute. The Manual concludes with guidance on how to deal with the media during times of conflict.

Full text available as: Pdf

 


Title of Paper: Mechanics of dispute resolution for managers of tertiary education institutions: a training manual
Publisher: National Council for Tertiary Education
City: Legon-Accra, Ghana


Date:2003
Document Type:Booklet (Peer Reviewed)
Subject Area:Institutional Management
Country:International
Keywords:Management, Tertiary Institutions, Training, Staff Training, Conflict Resolution, Negotiations, Mediation


File Size:326 KB
Rights:Permission to reproduce this booklet was granted by the authors.
Date Added:29 May 2007


Effah, Paul; Mensa-Bonsu, Henrietta J.A.N (2003). Mechanics of dispute resolution for managers of tertiary education institutions: a training manual Legon-Accra, Ghana: National Council for Tertiary Education, 1-46

Warning: Unknown(): open(/tmp/sess_8dc459206044d2037318496a95428717, O_RDWR) failed: Read-only file system (30) in Unknown on line 0

Warning: Unknown(): Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0